Tips to optimize your VoIP call performance

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP […]

Get Office 365 switch security right

The decision to migrate from an on-site SharePoint system to a cloud-based Office 365 solution isn’t one that most small or medium-sized businesses take lightly. In fact, though the popularity of Office 365 and other cloud-hosted platforms continues to soar, plenty of companies still have legacy SharePoint systems in place for at least part of […]

BI is not just for the big boys

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses; the large investment that has traditionally been required to hire specialist data-delving experts makes us think it’s the preserve of larger organizations. But no longer is that the case – not only does a growing selection of self-service tools put BI […]