Articles

Is AI-powered VoIP the next step?

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries. In fact, AI-powered Voice over Internet Protocol (VoIP) technology is reshaping business telecommunications. These are the features your company will benefit from the most. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer […]

Tips to avoid common browser security dangers

Being tricked into visiting malicious websites and getting your computer infected with malware is not the only way your business data can get compromised. By browsing the net without using security measures, your computers and data could get into trouble. FYI: your web browser knows a lot about the sites you visit, including the credentials […]

Don’t Let The Dog Days Of Summer Wreak Havoc On Your Technology

Heat and technology don’t mix. We’re talking about things like PCs, servers and everything inside of them. A lot of manufacturers try to make sure the heat generated by hardware has a way to escape, but it’s not always enough. And what about heat from the outside? This is where problems can really get out […]

Here are 5 mistakes to avoid when investing in IT

Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes. Spending without finding the […]

3 Simple tips for thwarting cybercriminals

Advances in technology have made life easier but have also enabled cybercriminals to improve their techniques. This can be a big blow to small-business owners who often take data security for granted. To keep your business safe, follow these simple tips. Cover your webcam If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and […]

Mobilize your VoIP systems

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially members of your staff who are working remotely. The challenge is how you can expand your VoIP […]

Cloud-based ERP and its benefits

Using the cloud is so common these days that most small- and mid-sized businesses (SMBs) have at least one cloud service supporting their operations. An increasingly popular cloud-based service is enterprise resource planning (ERP). But what is it? And what are the advantages of using a cloud-based ERP solution? Here’s a quick and informative overview. […]

Streamline your eCommerce business with a cloud-based OMS

If you’re looking for ways to optimize your eCommerce business’s operations, you should definitely consider deploying a cloud-based order management system (OMS). This article will help you learn more about the business benefits of an OMS. First off, we need to clarify that an inventory management system is not the same as an order management […]

Follow these security tips to keep your Mac safe

Contrary to what you may believe, cyberthreats target not only Windows computers. Macs are also vulnerable to internet-based risks, and it’s critical that every Mac user protect their devices from such threats. Keep your Mac secure by following these steps. Check your privacy settings Make sure that your Mac settings are set up properly to […]

What to look for when buying a business projector

When it comes to business presentations, using a projector is one of the most effective ways to make an impact on your audience. Bright and vibrant projections allow you to deliver your message to your audience while keeping them engaged and entertained. However, there are myriad business projectors on the market. If you’re unsure about […]