Articles

Engaging on-hold messages via VoIP

When transitioning from traditional phone systems to Voice over Internet Protocol (VoIP) solutions, people often overlook the way calls are put on hold. However, doing so means losing opportunities since how customers are put on hold influences whether they wait patiently on the line or hang up. When an operator asks a client for permission […]

SEO recommendations for website images

Search engine optimization (SEO) is one of the most difficult and frustrating aspects of running a business. Web services and platforms that provide automated SEO reports like WordPress, Google, and Raven Tools tend to oversimplify their advice. If you’re trying to get a green light for SEO, you might need to look more closely at […]

Data backup solutions for your business

Any business owner worth their salt knows the value of data to business. This is why it’s bizarre that many business owners don’t have a proper data backup strategy in place. Organizations of all sizes need to take a proactive approach to backing up their data, and there are several solutions they can implement to […]

What to do with bloatware on Android devices

Many Android devices usually come preinstalled with apps developed by the carrier or manufacturer. These apps are called bloatware and are unwanted by many users. The bad news is that uninstalling them is difficult. The good news is that there is a solution. What is bloatware? Bloatware is software that is preinstalled on the device […]

Virtualization myths and why you shouldn’t believe them

The intricacies of business technology are not the easiest to understand. Complicated explanations usually lead to misunderstandings, and this is especially true for virtualization. Here are four myths you may have heard about virtualization that you shouldn’t take as facts. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more […]

Google puts a premium in mobile searching

When it comes to business-related searches, Google is second to none. But despite being the industry leader in search engines, this powerhouse is never complacent. Recently, it made changes to its search feature and became mobile-first. If you’re wondering what this strategy could mean for you and your business, read on. Google search works by […]

Why you should use your Mac’s Time Machine

Your Mac’s Time Machine should be your primary backup system. Not only does it let you restore your Mac to a happy working state after a crash, but it also lets you recover individual files or folders you may have accidentally erased. Additionally, as its name suggests, you can see what files looked like an […]

3 Easy ways to protect your business data

Most business owners are too busy running their respective offices to be concerned about optimized security settings and other technical matters. To spare them the agony of deciphering IT jargon, here are three easy ways to prevent data theft.  Cover your webcam If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and National Security […]

Here’s how your business communications system works

Many businesses still rely heavily on landline telephones, which remain one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and more reliable option: internet phones. Is this the option for your business? Read on to find out. Different phone […]

Mobile phone biometrics enhances security

Constantly using passwords on a smartphone can be a pain, not to mention a high security risk. Luckily, popular mobile browsers like Chrome and Firefox Lite are now supporting biometrics for authentication to make logging in to social media, email, and online shopping accounts easier and more secure. Here’s what you need to know about […]